PRIVACY POLICY

 

At Stelar Travel Ltd, we are committed to maintaining the trust and confidence of our clients. In particular, we want you to know that Stelar Travel Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. But just in case you don’t believe us, in this Privacy Policy, we’ve provided information on when and why we collect your personal information, how we use it, and the limited conditions under which we may disclose it to others. Stelar Travel Ltd safeguards your personal data and maintains security standards to prevent any unauthorised access.

Collection and Use of Personal Information

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, mailing address, payment details ( credit or debit card information ) or passport information. There may be occasions when, because your contract is with a third party supplier such as an airline or tour operator, it may be required to pass on essential data for the purposes of completing the booking with this third party. This is now required for any flight booking to the United States as tickets can not be issued without essential personal information being added to the booking. Completing a booking with us over the telephone or via email constitutes your consent for us to pass this information on.

By disclosing your personal information to us via email, telephone or face to face you agree to the collection, storage and processing of this information in accordance with these terms and conditions. Stelar Travel Ltd will keep your information on file for a period of 10 years after which time it will be automatically deleted.

If any data you supply subsequently changes, it is your responsibility to inform Stelar Travel Ltd as soon as possible by telephone or via email.

How We Use Your Data

We require your personal information to fulfil your booking, including processing your booking, sending you a booking confirmation, assessing your needs to determine suitable products of services, sending you requested product or service information, sending you product updates, administering your account, to notify you of any changes to your booking or our services.

Stelar Travel Ltd operates and are registered in accordance with the latest applicable UK Data Protection Legislation. By disclosing your personal information to us via email, telephone or face to face you agree to the collection, storage and processing of this information in accordance with these terms and conditions. Stelar Travel Ltd will keep your information on file for a period of 10 years after which time it will be automatically deleted.

You have the right to request access the personal information held by us at any time and we will tell you how it has been used, the right to ask us to make changes to rectify any errors in your information and the right to restrict and / or object to the processing your personal data by us in certain circumstances. You also have the right to request your information be deleted.